Refund policy

1. Return and Refund Policy

Last Updated: [Date]

Thank you for shopping at Stone for Luck. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

Returns

• We accept returns within 14 days of delivery.
• Items must be unused, in original condition, and in the original packaging.
• Custom or personalized items cannot be returned.
• Buyers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to the original payment method.

Exchanges

• We only replace items if they are defective or damaged upon arrival. Please contact us within 48 hours of receiving your order with photos of the issue.

How to Initiate a Return

To start a return, please contact us at [your email] with your order number and reason for the return.